Privacy Policy

Effective Date: July 30th, 2025

Manderfield Mediation PLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or communicate with us directly.

1. Information We Collect

We may collect the following types of information when you visit our website or contact us:

Personal Information: Name, email address, phone number, and any details you provide in a message or form submission.
Technical Information: IP address, browser type, and pages visited (collected through cookies or analytics tools).
Communication Data: Any information you send to us via email, contact form, or voicemail.

2. How We Use Your Information

We use the information you provide solely to:

Respond to your inquiries or requests
Provide mediation-related services, if engaged
Improve the functionality and performance of our website
Comply with any applicable legal or ethical obligations

We do not sell, rent, or trade your personal information to third parties.

3. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to safeguard the information we collect. However, please be aware that no method of electronic transmission or storage is 100% secure.

4. Third-Party Services

We may use third-party tools (e.g., website analytics, communication platforms) to support our services. These third parties may collect certain technical information automatically. We do not control or take responsibility for their privacy practices.

Our website may also contain links to external sites not governed by this policy. We encourage you to review the privacy policies of those websites separately.

5. SMS and Electronic Communication

While Manderfield Mediation PLC does not use SMS messaging for marketing purposes, our communication service provider may support text messaging in limited scenarios. By using our contact form, you consent to the potential receipt of such messages. Message and data rates may apply. You may opt out at any time by notifying us.

6. Cookies

Our website may use cookies or similar technologies to improve performance and analyze usage trends. You may adjust your browser settings to disable cookies, though this may affect the functionality of the site.

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect or store information from individuals under the age of 18.

8. Changes to This Policy

We may update this Privacy Policy periodically. The effective date at the top will reflect the most recent revision. Continued use of the website after any changes indicates your acceptance of the updated terms.